privacy policy

Noul | Privacy Policy
Effective Date: January 2026

At Noul, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect
We collect information to provide the best possible service to you:

Personal Identity: Name, shipping address, and billing address.

Contact Details: Email address and phone number.

Payment Information: Payment details (processed securely via our third-party payment gateways; we do not store your full credit card info).

Technical Data: IP address, browser type, and cookies to improve your browsing experience.

2. How We Use Your Information
We use your data for the following purposes:

Order Fulfillment: To process transactions, ship your carpets, and send order updates.

Customer Support: To respond to your inquiries or handle returns.

Marketing (Optional): To send you updates on new collections or promotions (only if you opt-in).

Website Improvement: To analyze how customers interact with our store to enhance usability.

3. Sharing Your Data
We never sell your personal information. We only share data with trusted third parties necessary for our operations:

Shipping Partners: To deliver your carpet to your doorstep.

Payment Processors: To securely handle your transactions.

Analytics Providers: To help us understand website traffic.

4. Data Security
We implement industry-standard security measures (SSL encryption) to protect your personal information during checkout. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

5. Your Rights
You have the right to:

Access the personal data we hold about you.

Request the correction of incorrect data.

Request the deletion of your data (subject to legal or contractual obligations, like tax records).

Opt-out of marketing emails at any time via the "Unsubscribe" link.

6. Cookies
Our website uses cookies to remember your preferences and the items in your shopping cart. You can choose to disable cookies through your browser settings, though this may affect some website features.

7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Email: noulstore.eg@gmail.com

Phone: 010 33333 263