Contact

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Use the form below to send us a message or contact us by mail at:

Get In Touch!

We'd love to hear from you - please use the form to send us your message or ideas. Or simply pop in for a cup of fresh tea and a cookie:

web@pyramidstradeeg.com

Our branches :

El- Agouza
101 El-Farik Abd El-Moneim Riad.

El-Maadi
El-Horya square .

Madinaty
Mostafa El Sallab mall – 2nd Floor

Damietta
Amyaz Texmar,first ras elbar road .
.
First Settlement
Axis Mall

Opening Hours:
All days
11:00AM - 10:00PM

Welcome to Carpet City by Pyramids! These Terms of Service outline the terms and conditions governing your use of our e-commerce platform, including the purchase of rugs and bedding items and the delivery of products to customers. By accessing or using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions. Account Registration and Eligibility 1.1 Account Creation: To make a purchase on our website, you may be required to create an account. You must provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. 1.2 Eligibility: By using our platform and making purchases, you confirm that you are at least 18 years old or that you have obtained parental or guardian consent to use our services. Product Information and Pricing 2.1 Product Descriptions: We strive to provide accurate and detailed product descriptions, including dimensions, materials, colors, and images. However, we do not guarantee that the information on our website is error-free, complete, or up-to-date. Please review the product details carefully before making a purchase. 2.2 Pricing: We make every effort to ensure accurate pricing on our website. However, in the event of a pricing error, we reserve the right to cancel orders or adjust prices at our discretion. You will be notified of any such changes before processing your order. Order Placement and Payment 3.1 Order Confirmation: After placing an order, you will receive an order confirmation email containing the details of your purchase. This email does not signify acceptance of your order but confirms that we have received your request. 3.2 Payment: Payment for your order must be made through the available payment methods provided on our website. By submitting your payment information, you authorize us to charge the specified amount for your purchase. Shipping and Delivery 4.1 Shipping: We strive to process and ship orders promptly. Shipping times may vary depending on the destination and product availability. We will provide you with an estimated delivery date, but please note that unforeseen circumstances may cause delays. Shipping costs, if applicable, will be displayed during the checkout process. 4.2 Delivery: We will deliver the ordered products to the address you provide during the checkout process. It is your responsibility to ensure that the provided address is accurate and accessible for delivery. Risk of loss or damage to the products passes to you upon delivery.

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